FAQ
Quick answers about ordering, delivery, installation and warranty. Can't find what you need? Talk to a product expert.
Quick answers about ordering, delivery, installation and warranty. Can't find what you need? Talk to a product expert.
Help centre
Can't find your answer? Talk to a product expert.
Talk to an expert →Yes. Large structures ship by scheduled freight to most Canadian addresses. The carrier confirms access and timing before delivery. Some remote regions may carry a surcharge.
Most systems are DIY-capable for a confident team with the right tools and a prepared foundation. Professional installation can be arranged in eligible areas.
Flexible monthly payment options are shown for illustration and are subject to financing approval. Final terms are presented at checkout.
Yes. Modular accessory channels accept compatible screens, privacy walls and heaters after your original purchase.
See our Shipping & Returns page for the full policy, including how freight returns are handled for large structures.
Warranty coverage varies by product line — see the Warranty page for structural, motor and finish coverage details.